Email delivery
Alva Digital Downloads sends each customer a delivery email containing their downloads. This category covers the global template, per-product overrides, custom email domains via Postmark, and how to brand the sender so emails reach the inbox.
Articles in this category
Resend a download email to a customer
Open the order in the Alva admin and click Resend to fire a fresh delivery email.
Read article → Setup walkthroughCustomize your delivery email
Edit the subject line, body copy, sender name, and visual branding of the email customers receive after purchase.
Read article → Setup walkthroughSet up a custom email domain (DKIM walkthrough)
Send delivery emails from your own domain. Add DKIM and Return-Path DNS records, verify, and you're done.
Read article →Ready to start selling digital products?
Install Alva Digital Downloads on Shopify in under 90 seconds. Unlimited bandwidth, multi-channel delivery, AI-powered fraud protection, and branded emails. The 14-day trial only starts after your first live order.