Customer downloads
Alva Digital Downloads protects every download with signed, time-limited links. This category covers per-customer download counts, IP and device limits, link expiry windows, and resending a download link to a customer who has lost theirs.
Articles in this category
Find a customer's download link
Locate any customer's order in the Alva admin, copy or resend the original download link, and share it with the customer.
Read article → Quick answerReset download limits for a customer
Clear download usage on a single order so the customer can download their files again.
Read article → Setup walkthroughSet download expiry and per-customer download limits
Configure how long links stay active and how many times a customer can download — globally and per order.
Read article →Ready to start selling digital products?
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