Billing & plans
Alva Digital Downloads bills through the Shopify App Store across Free, Basic, Pro, and Enterprise tiers. This category will cover changing plans, what happens when downgrading, and how refunds are handled.
Articles in this category
Which Alva features require a paid plan
Free / Basic / Pro / Enterprise tier comparison. What's free, what's gated, what changes on downgrade.
Read article → Quick answerWhat happens if I downgrade my Alva plan
Downgrading takes effect on the next subscription cycle. Custom domain reverts; existing customer access is preserved.
Read article → ConceptWhat happens to my customers' downloads if I uninstall Alva
Uninstall fires a webhook that immediately deletes your shop's Alva data. Export download logs first.
Read article → Quick answerGet a receipt or invoice for your Alva subscription
Alva billing is handled by Shopify. Receipts and invoices live in Settings → Billing in your Shopify admin.
Read article →Ready to start selling digital products?
Install Alva Digital Downloads on Shopify in under 90 seconds. Unlimited bandwidth, multi-channel delivery, AI-powered fraud protection, and branded emails. The 14-day trial only starts after your first live order.